FAQ
Find answers to common questions about our services.
The import permit processing typically takes 3-5 business days depending on the complexity of the goods and completeness of the documents.
Required documents include a request letter, invoice, origin certificate, and other supporting documents as per regulations.
Goods inspection can be conducted by submitting a request through online services or visiting the office directly with complete documents.
Customs policy consultation is free of charge and can be done through online consultation services or by visiting the office directly.
Customs duties can be paid through bank transfer or directly at the office cashier with a clear payment receipt.
Yes, business permit assistance specifically for MSMEs is available at an affordable cost with a faster process.
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